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Published Article
ASSESSMENT OF EMERGING TECHNOLOGIES FOR NIGERIAN BANKS. THE TYPES AND THEIR ROLES.
This study examined the assessment
of emerging technologies in Nigerian banks, focusing on their types and roles
in transforming the financial sector. A descriptive survey research design was
adopted for this study. The study was carried out in Nigeria. The targeted
population consisted of all bankers and management staff in Nigeria. A stratified
sampling technique was employed to ensure adequate representation across
regions. The study covered 2 geopolitical zones (South-East and South-South),
within which 3 states were selected per zone, giving a total of 6 states. 7
bankers (2 management staff and 5 senior staff) were sampled from every
selected bank. This gave a total sample size of 210 respondents. Data were
collected using a structured questionnaire entitled “Emerging Technologies for
Nigerian Banks Questionnaire” (ETNBQ). The instrument was validated by an
expert in banking and finance to ensure its suitability and clarity. A
reliability coefficient of 0.88 was obtained, confirming the instrument’s
reliability as the coefficient it was high enough for justification. The data
collected were analyzed using descriptive statistics to answer the research
questions. The result of Table 1 shows that cybersecurity technologies recorded
the highest percentage (13.33%) among the types of emerging technologies used
in daily operations by the Nigerian banking sector, while quantum computing
recorded the least percentage (3.81%). This indicates that cybersecurity is the
most widely adopted technologies in Nigerian banks. Similarly, Table 2 reveals
that automation and operational efficiency recorded the highest percentage
(11.43%) among the roles of emerging technologies in Nigerian banks, while
regulatory compliance and risk management recorded the least percentage
(4.29%). This suggests that emerging technologies are primarily used to improve
efficiency and streamline banking operations rather than for regulatory
functions. The study concludes that emerging technologies are essential drivers
of growth and competitiveness in the Nigerian banking sector, and their
continued adoptions. One of the recommendations made was that Nigerian banks
should invest in robust digital infrastructure to support the effective
implementation of emerging technologies.
KEYWORDS:
Emerging Technologies, Nigerian Banks, Artificial Intelligence, Blockchain,
Financial Inclusion, FinTech, Digital Transformation.
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