GASPRO International Journal of Eminent Scholars
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INTERNAL CONTROL SYSTEM IN OPERATIONS AT ERATA HOTEL IN ACCRA, GHANA
The study evaluated the internal control system in operations at Erata Hotel in Accra, Ghana.
The population of this study consisted of all staff in Erata hotel in Ghana they are both males
and female. The study adopted a survey research design while simple random sampling
technique was used in selecting the respondents. The instrument for data collection which was
tagged “Effectiveness of Internal Control Systems (EICS)†was administered to the respondents
and used for the study. The instrument was vetted by the researcher’s supervisor who is an
expert in the field before the reliability test was conducted which produced the reliability
coefficient of 0.84 proving the instrument to be reliable for the study. Data collected were
analyzed using independent t-test analysis and Pearson Product Moment Correlation Analysis.
From the results of the data analysis, it was observed that there is a significant relationship
between techniques of internal control system for revenue and its operation in Erata hotel in
Accra. There is a significant relationship between the impact of internal control system on
revenue generation in Erata hotel in Accra. It was therefore recommended that internal control
system of Erata hotel should be remodeled and strengthened to position them to discharge their
duties effectively and efficiently.
Dr. Lucky M. Monday
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