GASPRO International Journal of Eminent Scholars

ABSTRACT

The study investigated Information System Competency and Job Performance of Business Education Graduates in Rivers State Civil Service. 3 objectives, 3 research questions, and 3 null hypotheses guided the study. The study adopted the descriptive survey design. The population of the study was 2,290 business education graduates working as civil service staff in Rivers State which was drawn from Ignatius Ajuru University of Education, Port Harcourt, Rivers State University, Rivers State Universal Basic Education, Rivers State Senior Secondary Schools Board and Rivers State Civil Service Commission (main stream), while the sample size consisted of 340 respondents. Data collection was through a researcher designed instrument titled Information System Competency and Job Performance of Business Education Graduates in Rivers State, Civil Service Questionnaire (ISCJPQ). To analyze the data, frequency, percentage and mean were used to answer the research questions, while Pearson Product Moment Correlation were used to test the null hypotheses at the 0.05 level of significance, with the aid of SPSS version 21. The result of the study among others revealed that there is a strong and significance relationship between data processing and effective communication among business education graduates in Rivers State mainly in documentation and recordings, data processing affects supervision of staff in terms of processing relevant data for supervision purpose, data processing affects task accomplishment by collecting relevant data to do jobs, data processing affects effective communication by making important information available, and data processing affect supervision in terms using important information to determine what should be done. The study concluded that it is high time tertiary institutions in Rivers State liaise with government to finance in-service training and retraining of lecturers/civil service staff in the area of technical-know-how of information communication technology (ICT) that will enhance graduates in Rivers State civil service to show competency in their job performance. Based on the findings, the study recommended among others, that business education graduates need to update their learning facilities endeavor to adhere to information system principles and lecturers/teachers should be provided with scholarship on (ICT) training, in order to record high competency on their job performance in organizations and parastatals.

KEYWORDS: Information System Competency, Data Processing, Job Performance, Business Education, Graduates, and Rivers State Civil Service