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EFFECTS OF HOSPITAL POLICY AND ADMINISTRATION AND INTERPERSONAL RELATIONS ON JOB SATISFACTION AMONG NURSES IN THE UNIVERSITY OF UYO TEACHING HOSPITAL UYO, AKWA IBOM STATE, NIGERIA.
ABSTRACT
The study investigated the effects of hospital policy and administration and interpersonal
relations on job satisfaction among nurses in the University of Uyo Teaching Hospital Uyo,
Akwa Ibom State, Nigeria. The population of this study consisted of two hundred and thirtyeight
(238) nurses working in the University of Uyo Teaching Hospital. Nurses in all wards
were represented. The study adopted a non-experimental survey to assess the level of job
satisfaction of the nurses and to identify the factors that are related to nurses’ job
satisfaction. The Data collected from the respondents were coded and transferred into a
spreadsheet and summarized. They were coded into the computer and analyzed using
statistical package for social sciences (SPSS) 11.0 while all the hypotheses were tested at .05
Alpha. The instrument for data collection was the questionnaire. The questionnaire had two
sections. Section A was for demographic data of the respondents and was designed by the
researcher. Section B was based on the work quality index (WQI) developed by Whitley and
Putzier (1994). A total of one hundred and twenty (120) respondents comprising of nurses
from all ranks were sampled. From the results of the data analysis, it was observed that there
is significant influence of advancement and recognition on overall job satisfaction of the
nurses in the University of Uyo Teaching Hospital Uyo. It was concluded that advancement
and recognition had significant or strong positive relationship with overall job satisfaction of
the nurses in the University of Uyo Teaching Hospital Uyo. One of the recommendations was
that both intrinsic and extrinsic job factors should be improved to give the nurses overall job
satisfaction since a single factor cannot give a nurse job satisfaction.
KEYWORDS: Hospital policy, administration, interpersonal relations, Job Satisfaction,
Nurses
Asuquo, Olivia Okon
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