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ASSESSMENT OF POST COVID 19 PANDEMIC EXPERIENCE IN HOSPITALITY INDUSTRY IN NIGERIA: AN EMPIRICAL STUDY OF THE CONTROL AND REMEDIES TO SOCIAL IMPLICATIONS
ABSTRACT
The study was conducted in order to assess the post COVID-19 pandemic experience in
hospitality industry in Nigeria with an empirical assessment of the control and remedies to
social implications. The study adopted a descriptive survey design. The study was undertaken in
Nigeria. The population of the study consisted of the workers in hospitality industry in Nigeria.
Stratified sampling technique was used in selecting 50 workers in hospitality industries, which
was drawn from each of the 6 geographical zones in Nigeria, and this gave a total of 300
sample size used for the study. The main instrument, titled "Post COVID 19 Pandemic
Experience in Hospitality Industry Questionnaire (PCPEHIQ)", was used for data collection. Face
and content validation of the instrument was carried out by an expert to ensure that the
instrument was recorded accurately while Cronbach Alpha technique was used to determine the
level of the reliability of the instrument. Interestingly, the reliability coefficient obtained was
0.86, which was high enough to justify the use of the instrument. The researcher subjected the
data generated for this study to appropriate statistical techniques such as percentage analysis.
The test for significance was done at 0.05 alpha level. From the study it is concluded that the
COVID-19 pandemic had social impacts in the hospitality industry, which still has effects in this
post-COVID-19 era. One of the recommendation was that hospitality industries should adhere
to the protocols which involves the preventive measures of the corona virus such as the use of
hand sanitizers, physical distancing and use of nose masks.
KEYBOARDS: Covid-19, Covid-19 pandemic, Hospitality industry, Social impact, Control of
social impact.
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