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A CRITICAL ANALYSIS OF SCHOOL ADMINISTRATORS’ NON-VERBAL AND WRITTEN COMMUNICATIONS: ASSESSING THEIR IMPACTS ON TEACHERS’ JOB PERFORMANCE IN UNITY SCHOOLS IN SOUTH-SOUTH, NIGERIA
ABSTRACT
The study sought to assess the impact of school administrators’ non-verbal and written communications on teachers’ job performance in unity schools in South-South, Nigeria. A correlational design was adopted for the study. The research area was South-South Nigeria. The population of this study was 1,644 respondents which comprises all the 17 principals and 1,627 teachers of all the seventeen (17) unity schools of 2020/2021 academic session in South-South education zone, Nigeria. Simple random sampling technique was used to select a total of was 510 respondents which comprises of 50 teachers from the 10 selected unity secondary schools and 10 principals from each of the 10 selected unity secondary schools. The instruments for data collection were ‘School Communication of Administrators Questionnaire (SCAQ) and ‘Teacher Job Performance Questionnaire (TJPQ). The data obtained were analyzed using Pearson Moment Correlation Coefficient. Linear Regression analysis (ANOVA) was used to test the null hypotheses at 0.05 level of significance. Conclusions made from the study states that the findings show that on the overall that school administrators’ communication; (non-verbal and written) to a high extent relate to teachers’ Job performance in unity secondary schools. Thus, implying that communication of school administrators predicts teachers’ job performance. One of the recommendations made from the study states that School administrators should portray a positive body language. He should always adopt a friendly attitude when interacting with his teachers. He should ensure that the use of eye contact and gesture do not display negative intentions in order not to derail their teachers’ job performance.
KEYWORDS: Unity Schools, Non-Verbal Communication, Written Communication and Job Performance
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